How can we help?

Pick your destination and dates, select the stay you like and click "Book". Follow the secure payment steps via our partner Mollie. A confirmation is sent to you by email immediately after booking.

Tell Hozy (hi@hozy.co) and your host in writing, as early as possible. The refund depends on the cancellation date and the stay's policy, always shown before booking.

Once your booking is confirmed, open the built-in messaging from your personal space. You can chat directly with your host for all practical matters: arrival, keys, local recommendations.

Card, Apple Pay and Bancontact. Payment is made online and processed securely by Mollie, a European payment provider.

Click "Publish on Hozy" from the homepage. Create your profile, fill in your stay details (photos, description, amenities, rates, availability) and submit. Our team reviews each listing before publication to guarantee experience quality.

From your host dashboard, open the "Calendar" section. Block dates, set prices per period and manage bookings in real time.

Guests pay online through our payment provider, Mollie. Hozy then pays you your share by bank transfer in euros, to the bank account set in your settings (Financial tab): for a stay, after the guest's arrival and the end of the 24-hour claim period set out in the Terms, provided no dispute has been raised; for an event, after the event.

Hozy charges €0 host commission. A 10% traveler commission applies only on a booking. No signup fee, no monthly subscription.

If your municipality requires a tourist tax, enable the option in the "Pricing" section of your listing (amount per person per night). Hozy automatically collects the tax at booking and transfers it to your account along with your regular payout. Hozy takes no commission on the tax: it is paid out to you in full, and it is not included in the service fee paid by the guest. You remain the legal taxpayer and must remit it to your municipality per local rules. The amount collected appears in your dashboard and every booking email.

Browse the "Experiences" section and pick the activity. Choose your date and number of participants, then proceed to secure payment. You'll receive a confirmation with all practical details.

From your organizer dashboard, click "Add an event". Fill in the key info: title, description, date, venue, price and photos. Our team reviews each event before publication.